My first project
The Carrier badge example: from opening to export, with help for common problems.
Read the guideGuides and reference
Learn with a first project.
Open a bundled example, follow the settings, then keep a project and a machine file. Find the guide that answers your next question.
Choose the right file
PNG, JPEG, HEIC/HEIF, SVG and machine formats: know what you can import, edit and export.
Read the guideEdit and add lettering
Keep lettering editable and refresh stitches after making a change.
Read the guideReview before stitching
Read diagnostics, follow the simulation and prepare a fabric test.
Read the guideSystem requirements
Supported platforms, installation and connectivity.
Read the guideCompatibility and limits
What is stable, progressive, experimental or not offered.
Read the guideHelp and contact
Account, license, devices and technical support.
Read the guideCannot find the answer?
Account-related support is available from your portal. For a general question, write to us.